Return & Exchange Policy — Pinjaara Perfumes

At Pinjaara, we value your satisfaction above all. If, for any reason, your order doesn’t meet your expectations, we offer a smooth and transparent return or exchange process.

• Eligibility: Returns or exchanges are accepted within 7 days of delivery for unused, unopened, and sealed products.

• Non-returnable items: For hygiene and safety reasons, opened perfume bottles or partially used items cannot be returned.

• Exchange process: Contact our customer support team at support@pinjaara.com or via the Contact Us page with your order number and issue details.

• Refunds: Approved refunds are processed within 7–10 working days via your original payment method.

At Pinjaara, we aim to provide not just perfumes, but a trustworthy, luxurious shopping experience that ensures confidence in every purchase.